Support
We're a small team and we read every message. Reach out anytime — typical reply within one business day.
Email Support
For account, billing, or general questions. We aim to reply within one business day.
Bug Reports
Found something broken? Email us with subject line "Bug:" and include your device, app version, and what you tried.
Common issues
I can't sign in
Try the password reset link on the sign-in screen. If the reset email doesn't arrive within a few minutes, check your spam folder. Still stuck? Email [email protected] from the address on your account.
My data isn't syncing
Growing Green is offline-first — the apps work without a connection and sync when you reconnect. Check your internet, then leave the app open for a minute. If sync still doesn't catch up, force-quit the app and reopen it. The pending-sync indicator in the top bar shows what's queued.
I cancelled but was charged
Cancellation takes effect at the end of your current billing cycle, not immediately. If you were charged after cancelling, send us your account email and we'll investigate within one business day.
How do I delete my account?
See our account deletion page for in-app and email options.
How do I add a worker?
In the Farmer App, go to Settings → Workers → Invite and enter the worker's email. They'll receive an invite link to download the Worker App and join your farm.
Subscription & billing
For details on pricing, royalties, and cancellation, see our Terms of Service.
To delete your account or request data export, see Account Deletion.
Mailing address: Mana Softworks LLC. Contact [email protected] for our mailing address.